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Selected work

Case
Studies.

Three client engagements across team enablement, custom software, and hospitality operations.

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Three kinds of work

Teams
2 teams, 2 masterclasses, 2 weekly guides
Software
Payment fees from ≈2.9% to ≈0.7%
Operations
Quote preparation from 34 to 6 minutes

Start with the capability.

Each engagement starts with a constraint and ends with a working method or system.

AI-enabling teams

Give people a working method.

Consulting, masterclasses, applied practice, and reference material built around the work each team already owns.

Aviation Two-team enablement program

AI enabling a semi-private airline

How do two teams learn one AI method without getting a generic lecture?

We advised and taught Commercial and Marketing separately, then left each team with a repeatable weekly guide.

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Teams
2 business teamsCommercial and Marketing received material built for their own responsibilities.
Teaching
2 tailored masterclassesEach team received its own deck, facilitator material, and exercises.
Follow-through
2 weekly workflow guidesOne team-specific reference carried the method into recurring work.
Semi-private airlineCommercial and Marketing
2 teams.
1 working method.
  1. ScopeTeam context
  2. TeachSeparate curricula
  3. PracticeHands-on exercises
  4. ContinueWeekly guides
AI-enabled software

Fit the system to the operation.

Custom software and integrations that work inside existing tools, privacy boundaries, and exception paths.

Healthcare Deployed and running

Dental payment integration

Can ACH work without replacing Dentrix?

A dental practice wanted recurring payments on lower-cost ACH without creating a second reconciliation job.

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Traditional fees
≈2.9%The practice's card-processing rate before the ACH path.
Our fees
≈0.7%The fee level for the Dentrix-compatible ACH path.
Cloud boundary
0 patient identitiesPatient matching and ledger action remain inside the clinic.
Production payment pathPatient identity stays inside the clinic
  1. Cleared eventOpaque payment information
  2. Local matchStaff review on ambiguity
  3. Dentrix postExisting ledger workflow
  4. Read-backConfirmation or recorded failure
Hospitality operations

Compress the preparation, not the judgment.

Quoting systems that speed up repetitive work while keeping rates, exceptions, and client contact with the operator.

Hospitality Live quoting portal

Wedding venue proposal automation

Can proposal preparation move faster without sending unapproved rates?

A venue team needed one structured path from wedding inquiry to reviewed client summary.

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Before
34 min per quoteHands-on staff time in the prior quoting process.
After
6 min per quoteMeasured hands-on staff time after launch.
Time returned
28 min per quoteThe coordinator still reviews every figure and controls the send.
Measured after launchHands-on staff time per quote
Staff time per quote34 min → 6 min
Time returned per quote28 min
≈82% less hands-on timeCalculated from 34 minutes before and 6 minutes after.

Have a similar constraint?

Start with the process, cost, delay, or failure state. We will identify the right first intervention.

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